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KNOWLEDGE MANAGEMENT               
 

The era of Knowledge Economy is upon us, weather we like it or not. Market forces are demanding that we transform rapidly into a Knowledge Society, or face the consequences of falling behind in every aspect. The major driving forces behind Knowledge Economy are:

  • Globalization - markets and products are more global.

  • Information / Knowledge Intensity -  efficient production relies on information and know-how; over 70% of the workers in developed economies are information workers; many factory workers use their head more then their hands.

  • Networking and Connectivity - development such as the Internet and Intranet brings the 'global village' ever nearer.

Fundamental asset to a Knowledge Society are the methods, processes, techniques and technology that will enable knowledge modeling, build knowledge repository (corporate memory), Create New Knowledge, Distribute Knowledge to its Community of Practice , Sharing Knowledge, and Using Knowledge in an effective manner to attain competitive advantage in the market place.

Knowledge Management (KM) is the process through which organizations generate value from their intellectual and knowledge-based assets. Intellectual and knowledge-based assets of an organization fall into one of two categories: explicit or tacit. Explicit knowledge consists of anything that can be documented, archived and codified, often with the help of IT, While tacit knowledge are categorized as the know-how contained in people's heads.

A portal is the delivery piece of the entire knowledge management cycle. There are different levels of sophistication in developing portals. Refer to descriptions of following main areas of DL Informatique's Knowledge Management activities:

  • Enterprise Information Portal

  • Enterprise Knowledge Portal

  • Knowledge Management Certification

 
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